| 1. How can I order a gift from this site,pLease refer to the how to order link: http://www.wishesngifts.com/howtoorder.asp 2. What are the charges for delivery? No. Delivery is free of charges. Customers typically want to know the total price first and then buy a product. So, we give the final price right away at the front page and that is what you will get charged for. 3. How many days will it take to deliver? For All gifts except the Kuch Hath Ke category: We will need at least 24 hrs notice to deliver an order. For twin cities, we can make it work faster (with no promises made), we will need 12 hrs notice. Also,during special occasions like New year,Valentines day etc we will require a minimum of 24 hrs notice. Delivery will be in a range bound time during such occasions and we can not guarantee delivery on the exact time specified. For orders requiring delivery early in the morning(before 10AM), the orders need to be placed on the previous day (IST) before 7PM. For the Kuch hath Ke category: We will require 3 working days to deliver these orders. 4. Why should I register/ why can’t I order without registering? Would you like to order on a website which does not have fraud transaction prevention policies/processes? The answer is a no brainer..... Registration is one of the key steps which we have put in to avoid fraud transactions. This will help us confirm and verify the user details during a payment transaction. 5. Is registration only for giving my address details or can I do something after logging in? We have provided you two facilities within your personal login. We don’t want you to waste time on your login but simply browse the gifts and select the best suitable gift for your loved ones. Hence, we keep it simple. One is a history of orders you have placed over the last 90 days. Secondly, this is the interesting one; we have provided you with an occasion reminder service. See next question for more details. 6. What is this ´Occasion reminder´ within my login? With the Occasion reminder, you can save the important occasions of your friends and relatives. WishesnGifts sends you a reminder well in advance so that you will not miss out on those special days and hopefully your memory will not be an issue of contention. 6. What should I do if I need to specify special instructions? You must shout loud and clear so that we can hear your instructions...On a serious note, simply type in your instructions in the specified box while placing the order. You will find a box while typing in the delivery details. 7.What about payment charges? There are no payment charges as such. All this (delivery, payment charges etc) is free of charge ... Ok, if you did not believe it, as we said before we have included all of this in the single cost we display for the product.So, when you try to compare us with other websites, do that by seeing the final price you pay for a similar product. 8. What about transaction security for card payments? We are the best in online security. We have super gizmo computers which no one in this world can hack. So your details are safe with us. If you did not believe this, you must be quite something. Now here’s the truth. We do what we can do best. We provide you gifting solutions. The payment transactions are handled by experts in that field (EBS). Also, as a policy we don’t store your card information anywhere. The only details we store are your personal details like address, telephone number and mail id. So when you confirm an order you are taken to a page of EBS from where you can do the payments in a safe and secure environment (3 Secure Socket Layer) Technology with 128 bit encryption.) 9. What is your refund policy? We don’t refund money to anyone, we are100% sure of delivering the product on time and at the right place. For customers who are skeptical of our claims, please visit our TC´s section. http://www.wishesngifts.com/terms.asp
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